Graphic arts and office supplies

TOP QUALITY AND SERVICE

You serve corporate clients in an extremely competitive market where margins are constantly under pressure. Quality and service are the starting point in everything you do. Vicus has Several Vtiger CRM and Magento webshop customers in the graphic media and office supplies industry.

VICUS REALIZES YOUR ONLINE BUSINESS CARD

In this extremely competitive market, it is nice to have software and applications at your disposal that allow you to work faster, monitor quality and serve customers better.

For several organizations in the graphic media and office supplies industry, Vicus built a Magento webshop. We also help translate your brand and distinctiveness into the right service and online visibility.
Together, we create the right online visibility by adding graphically pleasing product images, banners and the right texts for the search engines to the webshop designed with corporate identity.
Navigating and searching within the site and quick and secure checkout creates customer confidence, therefore increasing the number of online purchases and thus higher sales.
If you sell something, you also want your accounting to be updated. We then link your webshop to your accounting system.
Give your customers a special price based on their sales volume or create special deals.
Give your customers the ability to compare products by details themselves. Is some work on entering, but saves a lot of phone calls.

WITH THE JOURNEYFUNNEL MODEL OF VICUS

INSIGHT INTO INTERESTS PROSPECTS AND CUSTOMERS

Vicus implements and integrates web shops and CRM systems at graphic media companies and wholesalers of graphic products and office supplies. Our strength to optimize business processes lies in the combination of experience, the best software, coupling and integration. In addition to a webshop, possibly linked to back office systems, many of our customers have been able to improve the quality of their marketing and sales processes through smart approaches to marketing and sales supported by Vicus.

A successful way to get more return from your (online) sales is to choose marketing automation and sales automation with Vicus' JourneyFunnel Model.

By applying this model in combination with the WebVisitAnalyser tool, you gain better insight into the behavior and interests of your prospects and customers. As a result, you can make better-informed decisions and implement actions that yield greater returns.

Vtiger CRM includes a lot of functionality that supports your salespeople. Manage leds, customers and prospects. Create beautiful quotes and send proofs and documents. Use the PDF Maker to create beautiful product flyers, quotes, invoices and other documents.
Vtiger has various marketing functionalities. To increase your sales, use event-driven marketing and email campaigns. Via the MailChimp link you can send large amounts of emails; with the EMAIL Maker you can send targeted emailings.
Through the customer portal you give your customers insight into all information. Quotes, invoices, status of projects and tasks. Manuals and knowledge base help your customers directly. In addition, your customers enter any complaints or changes themselves in the built-in ticket system.
Vicus connects your CRM system to your (Magento) web shop and back office and/or ERP system. If desired, we link with your warehouse management system (WMS). So you experience the convenience of working from a single system. Less time, more turnover and better service.

Customer Cases

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WEB SHOPS AND CRM SYSTEMS FOR GRAPHIC MEDIA COMPANIES

PIQUED YOUR INTEREST?

Make an appointment soon to let your organization excel as well. In three months your organization will look significantly different.

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