Health and well-being
Solutions in dynamic industry
From healthcare database to relationship management for therapists and online sales of aids and supplements. CRM and e-commerce as effective solutions in a dynamic industry.
EFFECTIVE SOLUTIONS IN A DYNAMIC INDUSTRY
ONLINE CRM AND E-COMMERCE
Organizations operating in the health and welfare sector need solutions to capture information in a structured way, to access it quickly in order to respond flexibly to changes and/or to sell more.
Vicus, e-commerce expert in the healthcare/wellness industry
Vicus understands the processes and challenges in this industry. Since 2005 we have helped various organizations operating in the health and welfare industry to effectively capture and access information, create more overview and insight, improve customer/patient communication and achieve greater efficiency. Since 2007 Vicus has realized various e-commerce projects in healthcare such as an integrated online health platform consisting of an accounting system, vtiger CRM system and Magento webshop.
FOR ORGANIZATIONS
- Family and Home Care Organizations
- Regional Support Structures (ROSs).
- Medical device manufacturers and dealers
- Commercial and alternative medicine
- Suppliers of supplements, healthy foods and beverages
SOLUTIONS
- Construction of CRM care database
- Making partnerships transparent
- Emergence of e-commerce in this sector
- Relationship management system for therapists
Plenty of opportunities in the market
Regulated market forces in the healthcare sector are continuing, but they are a long way off. Performance costing is being implemented in more and more healthcare sectors, and healthcare institutions are working more and more demand-oriented and efficient. The influence of economic developments on health care has become clearly noticeable. The demand for care and the costs are rising, but the pressure on budgets is also increasing. This is certainly the case if the government decides to cut back even more on the macro budget for healthcare. It is good to know that Vicus' open source solutions enable you to optimize your process at relatively low cost.
Vicus has been realizing e-commerce projects in healthcare since 2007 such as online health platform consisting of accounting system, Vtiger CRM system and Magento webshop.
In addition, we built webshops for optimal returns from online sales of supplements, tools, specialty foods, etc.
Increasingly, e-commerce is penetrating the healthcare industry. Alternative care and segments such as superfood sales and (semi) medical equipment are finding their way to online.
Vicus combines its knowledge and experience in online sales by building Magento web shops and implementing Vtiger CRM systems.
The solution offered by Vicus based on Vtiger CRM is ideally suited to register complex relationships and structures and to provide insight into and manage collaborations.
Especially important in an industry like health and welfare where contacts are often involved in many different roles in working groups and/or partnerships.
We realized an open source CRM solution for a home care organization. This organization has a team that can be reached by phone and records home care needs in Vtiger. Volunteers are then linked to these.
Through the CRM system, you collect more information and automatically send more information to your client at the right time. If you know more about your clients, you can also help them better.
The strength of Vicus lies in the combination of experience, the best software, coupling and integration. Vicus connects your CRM system to your web shop and back office and/or ERP system.
If you wish, we can also link CRM to your warehouse management system (WMS) and other logistics applications. This allows you to experience the convenience of working from a single system. Less time, more turnover and better service.
Vicus realized for several customers a web shop including linkage with back office, warehouse and accounting in this fast growing segment.
We also realized several Magento webshops for organizations in raw food/superfood. The benefits for these organizations: time savings, improved customer communication and more focus on their own business.
CRM SYSTEM OR MAGENTO WEBSHOP FOR HEALTHCARE
INTEREST?
Make an appointment soon to let your organization excel as well. In three months your organization will look significantly different.
