Installation companies

PURCHASE, INSTALLATION AND MAINTENANCE

With the functionalities of Vtiger CRM, installation companies improve their customer service. Optimize your service with visit reports, digital signature and serial number administration. Sell more parts with an online store.

Bathroom and kitchen

Building and equipment management

CRM AND E-COMMERCE FOR INSTALLERS

CONVENIENCE OF WORKING FROM ONE SYSTEM

As an installation company, you are looking for software that is comfortable to use, that will help you work faster and provide better service. You want reliable information on inventory, purchasing, sales and customer service.

In addition, you want software that fits your budget and is quick to implement so you can get started right away. Vicus therefore recommends vtiger CRM and Magento for web shops.

We have already completed more than 388 CRM implementations and 340 e-commerce projects. Our strength lies in the combination of experience, the best software and integration. If desired, we link CRM with your (Magento) webshop, back office and ERP system and logistics applications or warehouse management system (WMS).

Vicus helps installers get more out of their online sales. For example, Vicus has built professional Magento web shops for organizations that sell technical appliances, parts, household items, maintenance supplies and consumables.

Vicus equips your webshop with features that increase the chances of placing an order. Customers can thus order parts quickly and flawlessly via smart wizards or by clicking the desired part on a drawing.

With the marketing and sales automation application developed by Vicus, WebVisitAnalyser and the JourneyFunnel Model, among other things, installation companies gain better insight into the effectiveness of their marketing and sales efforts and the interests of prospects.

Installation companies can focus on the most promising prospects within their organization by applying the JourneyFunnel Model and the WebVisitAnalyser. The amount of time, money and resources deployed are thus used effectively.

The customer portal within Vtiger is ideal for installation companies. Once your client is logged in, he or she has access to project progress, maintenance status of machines and installations, status of pending calls and malfunctions, invoices, quotations and background documentation. Through the built-in ticket system, you also give customers the opportunity to ask questions.

With the vtiger field service module, your employees can ask the customer to sign directly on the iPad or Android tablet they brought along after the service or product is delivered. The digitally completed form is then shot through to vtiger CRM and the information is added directly to the sales order in vtiger. The signed work order can then be forwarded as a PDF from vtiger to the customer.

With the Assets module you can track information such as serial numbers of installations and machines of all your customers. Also you can easily plan the next maintenance, which licenses the customer has and register the date in and out of service (maintenance).

The GEOtools module allows you to create your ideal visit/sales route. Even creating visit reports no longer needs to take up much of your installers' time with the visit reports module within vtiger.

CRM OR WEBSHOP

INTEREST ?

Make an appointment soon to help your installation company excel as well.

Three months from now, your organization will look significantly different.

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