Magento E-Commerce and Vtiger CRM Specialist

SME fund optimizes relationship management with Vtiger crm

Vicus was approached by MKB Fonds to implement Vtiger CRM.

Investing in your own organization

MKB Fonds invests as a private equity firm in various Dutch companies. They do this for the long term and provide active support. To professionalize their relationship management they started looking at the possibilities. The choice eventually fell on Vtiger CRM. The system was found, now they need a reliable partner for the necessary support. With over 17 years of Vtiger CRM experience, Vicus is the right party to work with.

What did Vicus do?

Vicus, in consultation with MKB Fonds, prepared a plan of action to carry out the implementation. Vicus installed the software and any add-ons. We always pay a lot of attention to testing. We also let the employees of MKB Fonds test the software themselves. They know their own business processes and can thus see whether the situation is workable. Where necessary, adjustments can then be made in good time. We can also always provide support in setting up a test plan and formulating test cases.

Vtiger is built in such a way that various modules can be connected to it. With the additional PDF maker module, orders and invoices, among other things, can be properly formatted. They are compiled from the data available in Vtiger CRM. Always fully in line with your own house style.

More insight, more results

MKB Fonds has with Vtiger CRM a system which makes relationship data more transparent. This makes the process of recruiting new investors and new borrowers much easier. Email campaigns from Vtiger CRM can be sent in a more targeted way.

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Improve business processes

Every organization would like to increase revenue, cut costs or increase customer satisfaction. With a good conversation and a thorough analysis, most organizations can quickly improve 20% efficiency in the execution of repeated processes by automating them. This project is a good example of that.

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We are Vicus

We improve your marketing, sales, delivery and service processes. To do this we implement Magento webshops, WooCommerce webshops, Vtiger CRM and Vtiger Portal and link them via our VOSBA middleware to your existing backoffice and external partners.

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