Magento and Vtiger CRM
Ensure improved conversion and loyalty together
Use Magento for online sales and presentation of your business and products, use Vtiger CRM for your inside sales, pre-sales contacts, after-sales service and relationship management.
Combine the power of Magento and Vtiger CRM
Your online store contains a lot of data about products, customers and orders. This makes it difficult to manage this data easily.
With the combination of a Magento webshop and the Vtiger CRM system, you have a great solution as an e-commerce company to sell your products and services online.
Vicus makes the link, integration and also does workshops at your location so that your shop runs smoothly.
Magento is flexible to build B2C and B2B web shops. Magento works well with Vtiger and the CRM can be expanded further at any time.
Contact Vicus for a free demo or quote and start your Magento Vtiger CRM project today!
Vtiger CRM is a comprehensive CRM system that allows you to improve your marketing, sales and service processes as well as optimize your quotations and orders. Besides business webshops a CRM system is a must.
Magento is a professional, modern ecommerce platform to build your webshop. With your own Magento webshop you show your assortment to the world and entice visitors to make a transaction.
Prospects that do log into the webshop, but do not place an order in Magento are immediately recorded in your CRM system. This means you don't have to miss out on any sales opportunities. Vtiger ensures that this group of prospects can be followed up by the sales department.
If you additionally choose Vicus' marketing and sales automation solution, you get a complete picture of the interests and behavior of your (web) site/shop visitors. And you can better tune the product offering within your webshop to the most promising prospects.
If your customer can't find it, has questions about your products or wants a quote first then have these requests recorded in your crm system for further follow-up.
Online completed complaint forms arrive as tickets in Vtiger CRM. You then handle them via the built-in complaint system. Communication with your customer is via email or customer portal.
Capture information, characteristics and interests of your relationships in your crm system. You can then use this information for retargeting, mailings and statistical reasons.
Send your relations who have an account in the web shop a mailing from the CRM at regular intervals. The moment and message is tailored to the profile as defined in CRM.
CRM and E-Commerce
The Vtiger CRM experts at Vicus are uniquely capable of setting up this combination for you. We have been working with vtiger since 2005 and with Magento since 2007. In that time we have implemented over 370 webshops and 421 CRM projects.
370
Webshops
421
CRM Projects
160
Integrations
Improve your marketing and sales processes
With our integrated e-commerce and Customer Relationship Management (CRM) solutions.
Vicus specializes in implementing integrated e-commerce and Customer Relationship Management (CRM) solutions.
In the process, we have been integrating software and processes via the VOSBA middleware into well-oiled sales machines for 20 years and we advise and guide organizations in the field of e-commerce and CRM. We build bridges between open and closed systems and align these systems with your business processes.
Start your webshop-crm integration
Contact Vicus
Vicus helps you with an integrated online and offline approach.
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