Magento 2 service desk plus update subscription

It's been over a year since we introduced the Magento 2 service desk plus subscription at Vicus. Adobe/Magento, meanwhile, has also been working with a schedule where they release updates periodically. The Magento update subscription is an excellent response to this.

More and more of our customers take out the subscription with us and experience the convenience. We take all the worries out of our customers' hands with this subscription. The subscription has many advantages:

• Everything is automatic and customers no longer have to invest much time in it themselves.
• At Vicus, we can schedule work when it is most convenient. Sometimes it is convenient to upgrade a specific customer earlier due to specific configuration, sometimes another customer.
• In addition, we can schedule clients in increasing degrees of complexity. Any problems with the upgrade are then more manageable.
• By scheduling the upgrades as a 'train', any issues from an earlier upgrade are still fresh in our minds and we can move on more quickly.

In short, this works much more efficiently than if we had to schedule each upgrade separately and therefore have a large spread of upgrades.

The process of tuning and planning and budgeting is skipped and saves everyone a lot of time. This allows you as a merchant to spend more time on the things you are good at! And it also saves in total hours to spend!

Vicus has been offering its customers the option of taking out an update subscription for some time.

This subscription to our Magento 2 Plus Support allows you to use support through our Service Desk and upgrades.

Big savings through subscription

The savings are in the subscription. After all, if we can schedule the upgrades of all webshops at a time that suits us, it really does make a significant difference to the hours that we have to spend on your webshop. That saves on the bill!

Now that Adobe/Magento has tight schedules for updates more and more of our customers are switching to this subscription model. Not mandatory; but it makes life a lot easier (and cheaper) for all of us. Besides, your webshop is always technically 'up to date' so you have less chance of being hacked or that your webshop is not or less well displayed by browsers.

It is increasingly important to keep your webshop up-to-date

With all the developments in our society, we also need to protect our webshops better against hackers and prevent technical problems. Read on this page why you should keep your webshop up-to-date.

Request information quickly!