The Feedback Company
The Feedback Company specializes in customer feedback. Feedback is made visible on The Feedback Company, your website and Google AdWords.
The Feedback Company is an official review vendor for Google, therefore all reviews are automatically indexed in Google Organic and Google Ads. When reviews are created with rich snippet mark-up code and appear in the search results, the click-through rate (CTR) can even increase by 30%.
Better findability in Google
An additional advantage is that with a higher number of customer reviews you also score higher in search engines and are therefore easier to find. Positive reactions contribute enormously to the turnover of your company: your turnover can increase by up to 25% due to the use of customer feedback.
Independent customer reviews
When potential customers see independent customer reviews, it is clear at a glance how satisfied your existing customers are. This creates trust and they are more likely to choose your company. The display of reviews also ensures that you are open about your business. The customer experiences a higher degree of reliability. This makes him or her more likely to make a decision.
Increase customer satisfaction
All customer feedback is read personally by The Feedback Company staff. Negative experiences are filtered out. These negative experiences are put on hold for 14 days so you can get in touch with the customer and explain your side of the story. This gives you the opportunity to turn a dissatisfied customer into a returning, satisfied customer.
Your own company profile
The first thing your potential customers see after clicking on the widget is your company profile. This page contains at the top your feedback statistics such as average scores and the percentage of your customers that recommend your company to others.
Customized feedback form
It is possible for us to design a custom feedback form that includes questions tailored to the business activities. The questions will be designed in consultation with you.
Widget in house style
We have developed several widgets for displaying customer reviews on your website. We design a widget for you in your company's house style so that the widget integrates perfectly into your website.
SEO per review
For each review a Search Engine optimized page is created based on your company name in combination with the title and text of the positive review. This contributes to a rapid growth of unique content about your company on the Internet, with the result that your organization is found more often by potential customers.
Independent customer reviews
When potential customers see independent customer reviews, it is clear at a glance how satisfied your existing customers are. This creates trust which makes them more likely to choose your company. Showing reviews also ensures that you are open about your business. The customer experiences a higher degree of reliability. This makes him or her more likely to make a decision.
Increase customer satisfaction
All customer feedback is read personally by The Feedback Company staff. Negative experiences are filtered out. These negative experiences are put on hold for 14 days so you can get in touch with the customer and explain your side of the story. This gives you the opportunity to turn a dissatisfied customer into a returning, satisfied customer.
Your own Company Profile
The first thing your potential customers see after clicking on the widget is your company profile. This page contains at the top your feedback statistics such as average scores and the percentage of your customers who recommend your business to others.
Customized feedback form
It is possible for us to design a custom feedback form that includes questions tailored to the business activities. The questions will be designed in consultation with you.
Widget in house style
We have developed several widgets for displaying customer reviews on your website. We design a widget for you in your company's house style so that the widget integrates perfectly into your website.
SEO per review
For each review a Search Engine optimized page is created based on your company name in combination with the title and text of the positive review. This contributes to a rapid growth of unique content about your company on the Internet, resulting in your organization being found more often by potential customers.
About The Feedback Company
Feedback Company believes in transparency. That is why it is one of our core values. Transparency is crucial in the modern world according to us. Crucial for companies, consumers and the interaction between the two. Transparency ensures reliability and has a direct influence on the decision to make a purchase. To be able to judge whether a company is reliable, consumers value the opinion of others. Online reviews are therefore the perfect way to demonstrate reliability.
