Product Description
Available for version: 7.x,8.x (other versions are available upon request)
The advanced WhatsApp Chatbot integration for Vtiger CRM is designed to automate customer conversations and optimize business processes.
- Support for multiple WhatsApp numbers: Manage separate chatbots for different business departments, such as sales, support and marketing, each with their own WhatsApp number.
- Drag-and-drop flowbuilder: Easily create automated conversation flows using an intuitive interface, set automatic replies, define conditions and integrate seamlessly with your CRM.
- Extensive template library: Use ready-made chatbot templates for various business applications, including lead generation, surveys, customer support, product information and HR & recruitment.
Key features:
- Increased user engagement: Messages from the chatbot have a higher opening rate compared to traditional campaigns, leading to better interaction with customers.
- Convert leads to customers: Automatically send key content to leads to effectively convert them into satisfied customers.
- Quick response to inquiries: Answer customer questions related to orders, tickets or other topics quickly and without manual intervention.
Includes
Monthly subscription: is a flat rate for up to 5,000 calls. This rate is valid for one CRM installation and includes unlimited bot configurations and support for multi-device WhatsApp connections. Additional calls are charged a fee of 10.= per 1,000 messages.
Benefits
Frequently Asked Questions
- Does the price include unlimited installations? No, the price is valid for one domain. You must purchase a new license for each new domain.
- What about the security of my WhatsApp chats? The module supports end-to-end encryption of WhatsApp and the provider does not store information about the conversations between parties on their servers.
- How many calls are allowed per license? The WhatsApp Chatbot for Vtiger CRM allows 5,000 calls per month. Do you exceed that? If so, contact Vicus.
- Is an additional WhatsApp number required? No, you can use your existing WhatsApp number already registered with the WhatsApp extension in your Vtiger CRM installation.
- Are there restrictions on who can use the WhatsApp Chatbot? There are no restrictions on users, but the administrator has the right to assign users to configure the WhatsApp Chatbot using the Chatbot Builder.
License
GPL
Vicus is a Vtiger Certified Solution partner for the Netherlands, Belgium and Germany.
