Online ict solutions without dependence

Open e-commerce and crm solutions

For a very wide range of smart solutions for customer-oriented processes you can turn to Vicus. From webshops and CRM applications to customer service solutions.

Oiled sales and service machine

Our employees think with you, advise and guide you in the field of e-commerce and CRM. Together we draw up a transparent step-by-step plan that takes your business objectives into account.

Connected to your back office

We build bridges between open and closed systems and align these systems with your business processes. This is how we build and integrate software and processes into a well-oiled sales and service machine.

For implementation, Vicus has an experienced team. Do like:

Marketing, sales, delivery and customer service

To allow you to excel

We offer a full set of solutions for improving your business processes. We help you with our JourneyFunnel Model, Webshops, Marketing automation, Sales automation and Service automation.

Webshops

We build webshops in many shapes and sizes. Dutch, international for wholesalers and retailers. Stand-alone or as part of a broader plaform.

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Relationship Management

From lead to customer, supplier and competitor. You can collect and store all the information in your crm system.

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Marketing

Profiling, lead scoring, marketing automation and, of course, campaigns. With our WebVisitAnalyser, we give you a tool to better measure and gather more information about your prospects and customers.
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Sales

We support your sales team with dashboards, the JourneyFunnel model and handy methods for updating customer files as efficiently as possible. In addition, we provide concrete action lists of which leads and prospects deserve attention today.
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Deliveries

When you get the order it really starts. We help you with order confirmations, sales orders, packing slips, invoices and payment.

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Customer Service

We offer solutions to better serve your customers. On the one hand by better planning communication and using personalizable templates for communication, on the other hand by offering all kinds of information through the customer portal.
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421

CRM Projects

370

Webshops

160

Integrations

Linked to your erp software

Integrate business processes and systems

Integrate business processes by linking your ERP software. We have experience with King Software, Dynamics NAV, Exact, Dynamics AX, Baan Infor or link CRM and webshop like Vtiger to WooCommerce or Vtiger to Magento. Altogether in 20 years we have realized over 160 projects with VOSBA.

CRM + E-commerce

Complete solutions

Vtiger CRM and Portal

Vtiger CRM is very complete by default for improving your marketing - sales - delivery and service.

Vtiger with WooCommerce

Link your CRM system to your website for optimal lead generation and communication with your target audience.

Vtiger CRM with Magento

Link your CRM to your web shop. This will give you more insight into your customers and enable you to build a more powerful portfolio.

Recommendation

See more recommendations
We are confident that we can achieve our goals with the support of Vicus
Paul Straver
Director, Webeasy
Because of our long-standing partnership with Vicus, there was no question for us to strengthen the cooperation with them and start working with the excellent tools Vtiger and WebVisitAnalyser ourselves.
Gerdien Blokhuis
Commercial Manager, King Software
We advise and support top software like Magento, WordPress and Vtiger CRM and set it up optimally for you. So that you get a quick return on your investment.
Luuk Roovers
director Vicus

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