Online ict solutions without dependence

Open e-commerce and crm solutions

For a very wide range of smart solutions for customer-oriented processes you can turn to Vicus. From webshops and CRM applications to customer service solutions.

Oiled sales and service machine

Our employees think along with you, advise and guide you in the field of e-commerce and CRM. Together we will draw up a transparent step-by-step plan that takes your business goals into account.
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Connected to your back office

We build bridges between open and closed systems and make these systems connect to your business processes. In this way, we build and integrate software and processes into a well-oiled sales and service machine.
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For implementation, Vicus has an experienced team. Do like:

Marketing, sales, delivery and customer service

To allow you to excel

We offer a full set of solutions for improving your business processes. We help you with our JourneyFunnel Model, Webshops, Marketing automation, Sales automation and Service automation.

Webshops

We build webshops in many shapes and sizes. Dutch, international for wholesalers and retailers. Stand-alone or as part of a broader plaform.

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Relationship Management

From lead to customer, supplier and competitor. You can collect and store all the information in your crm system.

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Marketing

Profiling, lead scoring, marketing automation and of course campaigns. With our WebVisitAnalyser, we give you a tool to better measure and gather more information about your prospects and customers.
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Sales

We support your sales team with dashboards, the JourneyFunnel model and handy methods to update customer records as efficiently as possible. In addition, we provide concrete action lists of which leads and prospects deserve attention today.
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Deliveries

When you get the order it really starts. We help you with order confirmations, sales orders, packing slips, invoices and payment.

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Customer Service

We offer solutions to serve your customers better. On the one hand by better planning and using personalizable templates for communication, and on the other hand by offering all kinds of information via the customer portal.
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157

Integrations

340

Webshops

388

CRM Projects

Linked to your erp software

Integrate business processes and systems

Integrate business processes by linking your ERP software. We have experience with King Software, Dynamics NAV, Exact, Dynamics AX, Baan Infor or link CRM and webshop like Vtiger to WooCommerce or Vtiger to Magento. Altogether in 19 years we have realized over 157 projects with VOSBA.

CRM + E-commerce

Complete solutions

Vtiger CRM and Portal

Vtiger CRM is very complete by default for improving your marketing - sales - delivery and service.

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Vtiger with WooCommerce

Link your CRM system to your website for optimal lead generation and communication with your target audience.
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Vtiger CRM with Magento

Link your CRM to your web shop. This will give you more insight into your customers and enable you to build a more powerful portfolio.

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Recommendation

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We are confident that we can achieve our goals with the support of Vicus
Paul Straver
Director, Webeasy
Because of our long-standing partnership with Vicus, there was no question for us to strengthen the cooperation with them and start working with the excellent tools Vtiger and WebVisitAnalyser ourselves.
Gerdien Blokhuis
Commercial Manager, King Software
I already knew Vicus from a previous project and with them you can switch very well in phases.
Herman Zijerveld
Managing Director, Techno Motor Veghel

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